UK Delivery
Orders are usually dispatched within 1-2 working days. If the items you ordered are out of stock, we will be in touch with you further
- Wholesale B2B Trade Order
There is a flat shipping cost of £9.00 (excl VAT) for any UK Trade Order, if you require us to book a time for your delivery, please let us know in the additional note section when you place the order.
Free standard shipping (2-3 working days) for any public retail order from the U.K. We also offer Express Next Day Delivery for public b2c customers in the UK Mainland for £8.50, please select at checkout if you need Express Next Day delivery service.
EU & Rest of The World Customer Order Delivery
Please note that we despatch all the EU customer orders (both B2B and B2C orders) from our European warehouse in Belgium. Therefore, there is no need to worry about the duty or custom hassles etc because of the Brexit.
Your order will usually get dispatched within 1-2 working days and delivered within 3-4 working days within the EU or 4-7 working days for the rest of the world with standard delivery service. However, please allow longer delivery time to the Far East, Australia & New Zealand and South America. We will be in touch with you if we can see some delay of despatching your order if the item/s you ordered are currently out of stock or unavailable.
- Wholesale B2B Trade Order
There is a flat shipping cost of €30.00 for any European Trade Order or US$65.00 for any trade order from the rest of the world.
Delivery usually takes about 3-5 days within Europe or 3-7 days for the rest of the world depending on your local delivery service.
There is a flat shipping cost of €10.00 for any public retail orders from Europe or US$15.00 for any public retail order from the rest of the world for standard delivery services.
We offer express delivery service by courier for customers in Europe for €30, and $40 for the rest of the world. Please select at checkout if you need express delivery service.
Cancellation and Returns
All of our products come with one year standard manufacturer warranty (any public b2c retail order made directly with us is entitled to 2 year warranty) We offer 14/30 days full refund policy. If you changed your mind, you can return it back to us within 14 days for a full refund. If the goods are found to be faulty within 30 days, you may request for a full refund or a new replacement.
Delivery Charges are non-refundable unless the product is faulty and returned back to us within 30 days from time of delivery.
Still have a question
Please email to us at customerservices@gingkodesign.co.uk or give us a call on +44(0) 1926676527 should you have any other queries about the delivery and return.
Frank Bevo –
La sveglia in se è bellissima da vedere, un oggetto fantastico. Il problema è che la lettura dell’ora non risulta molto chiara. Risulta in sfuocata e non brillante come potrebbe sembrare dalle foto! Inoltre un ulteriore fattore a suo svantaggio è che la luminosità non si può modificare. Quindi se vi dà fastidio o, come il mio caso, si ha bisogno di maggiore luminosità non abbiamo alcuna possibilità di regolazione. Trovo molto bella l’impostazione che dà la possibilità di decidere se si vuole sempre l’orario in vista (anche con alimentatore staccato) o se si vuole “accenderla” con l’attivazione sonora (basta un rumore o un battito di mani). Non la uso come sveglia ma è interessante il fatto che per disattivare la sveglia basta girarla su se stessa. In fin dei conti per il prezzo di vendita mi aspettavo di più. Spiace perché l’idea e il design è veramente bello. Al momento non mi sento di consigliarla
DL9N –
Schöne Holzoptik. Helligkeit und Größe der Anzeige optimal. Schnell einzustellen. Laut Beschreibung ist der Betrieb mit dem eingebauten Akku für zwei Wochen ohne Netzanschluss möglich. Zum “Wecken” oder “Stummschaltung” nur um 180 Grad auf die andere Seite wenden. Kaufempfehlung für Menschen die Produkte aus Holz mögen. Nach den ersten Erfahrungen geht der Wecker ziemlich genau.
Ali –
Bought as a gift for my husband who loves this. It is a really nice version of one of these cube/ flip clocks. The shell looks and feels like wood, unlike the plasticky laminate effect of other versions. It has a great display that lights on touch or certain sounds, and prevents me having to look at glowing numbers half the night!
Mr. Norman –
A smart clean looking well designed and made clock very pleased with it I recommend it highly
Alfred Faltiska –
It looks even better in real life.
This is a great piece of technology / art created with such attention to details that’s impossible not to like.
And the functions are really thought through, their product manager deserves a raise.
You just flip it to turn the alarm on or off, and the digits will flip automatically so they are always the right side up.
It has an internal rechargeable battery that lasts for 2 weeks and you can charge it with any regular micro usb cable.
I for one charge it with a cable from the TV, which is closest, so I don’t even need a separate charger.
The wooden finish is very nice and the laser cut buttons are show such precision, I did not even know it was possible to achieve with wood.
It is small, about the size of the palm of a hand, which contributes to the feeling of high quality.
Prem –
Work of art
Just brilliant. It obeys the laws of thermodynamics so you do have to plug it in once in a while which does reduce the beauty. I am an obsessive tree hugger and it stands up well on the Australian myrtle bedside table I made with the She oak knickknack box next to it.
Glubert –
This is a gorgeous object which also works quite well as a clock!
Took me a little time (hah) to get used to it but it is a very lovely purchase – I love it!
It will inspire me to keep my bedside table tidy so as not to detract from it