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Smart Moon Lamp

2022 UK Gift of the Year Award Winner

 

From poets to singers, the moon has been a source of fascination, mystique, and symbolism of romance for years. We all love looking at the moon, but we know how difficult it is to photograph it. That’s why our Moon Lamp makes a worthy addition to any space.

 

Dim the lights and switch the Gingko Smart Moon Lamp on, and it quite literally looks like you’ve got a supermoon inside your home. Take a look at our video to see this very special 3D moon lamp in action.

(20 customer reviews)

£139.00 Retail Price

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Clear Colour
SKU : N/A
  • 2 Year warranty
  • EU order despatching from Gingko Belgium
  • 14 day returns 

Product Description

Using the latest innovative design from Gingko to create a fascinating focal point for any stylish home or office, this beautiful rotating moon lamp will amaze your guests and provide an uplifting glow for any space.

The sphere, with its textured surface imitating that of the moon, slowly rotates in the space above your choice of wooden base: walnut or white ash. Using a powerful built-in magnet, the moon is suspended and floats in mid-air, creating a stunning and functional piece of design.

By gently touching the base, you can choose from three different light modes; warm yellow, cool white or warm white, something to suit every taste.

This unique lamp is eco-friendly, being made with completely safe and biodegradable PLA material and reclaimed wood. So for those of you that truly appreciate the world around us (and above us!) and wish to own something extraordinary, this is the perfect purchase.

Support

 
  1. Frequently Asked Questions
  2. Product Instructional Manual Download  (in ENGLISH, DEUTSCH, ITALIANO, ESPANOL  FRANCAIS )
  3. Instructional Video of How to Set Up or Levitate the Smart Moon Lamp

Technical

  1. Product Material: walnut, white ash, and black wood base with PLA 3D printed moon
  2. Size of wood base: 120x120x30 mm
  3. Moon Diameter size: 140mm
  4. Moon light colour temperature: 2700k-5000k depending on which light mode; warm white (3500k), white (5000k) and yellow warm (2700k)
  5. Product weight: 800g
  6. Power input: 12V- 1A AC/DC adapter (included)
  7. LED power: 1.5 watts only
  8. Packed in a premium gift box

Product Video

UK Delivery

Orders are usually dispatched within 1-2 working days. If the items you ordered are out of stock, we will be in touch with you further

 

  • Wholesale B2B Trade Order

There is a flat shipping cost of £9.00 (excl VAT) for any UK Trade Order, if you require us to book a time for your delivery, please let us know in the additional note section when you place the order.

 

  • Public B2C Retail Order

Free standard shipping (2-3 working days) for any public retail order from the U.K. We also offer Express Next Day Delivery for public b2c customers in the UK Mainland for £8.50, please select at checkout if you need Express Next Day delivery service.

 

EU & Rest of The World  Customer Order Delivery

Please note that we despatch all the EU customer orders (both B2B and B2C orders) from our European warehouse in Belgium. Therefore, there is no need to worry about the duty or custom hassles etc because of the Brexit.

Your order will usually get dispatched within 1-2 working days and delivered within 3-4 working days within the EU or 4-7 working days for the rest of the world with standard delivery service. However, please allow longer delivery time to the Far East, Australia & New Zealand and South America. We will be in touch with you if we can see some delay of despatching your order if the item/s you ordered are currently out of stock or unavailable.

 

  • Wholesale B2B Trade Order

There is a flat shipping cost of €30.00 for any European Trade Order or US$65.00 for any trade order from the rest of the world.

Delivery usually takes about 3-5 days within Europe or 3-7 days for the rest of the world depending on your local delivery service.

 

  • Public B2C Retail Order

There is a flat shipping cost of €10.00 for any public retail orders from Europe or  US$15.00 for any public retail order from the rest of the world for standard delivery services.

We offer express delivery service by courier for customers in Europe for €30, and $40 for the rest of the world. Please select at checkout if you need express delivery service.

 

Cancellation and Returns

All of our products come with one year standard manufacturer warranty (any public b2c retail order made directly with us is entitled to 2 year warranty) We offer 14/30 days full refund policy. If you changed your mind, you can return it back to us within 14 days for a full refund. If the goods are found to be faulty within 30 days, you may request for a full refund or a new replacement.

Delivery Charges are non-refundable unless the product is faulty and returned back to us within 30 days from time of delivery.

 

Still have a question 

Please email to us at customerservices@gingkodesign.co.uk or give us a call on +44(0) 1926676527 should you have any other queries about the delivery and return.

 

20 reviews for Smart Moon Lamp

  1. Nuno

    It’s beautiful. But it doesn’t work anymore. The light doesn’t switch on and the moon doesn’t levitate anymore.

    • Gingko Design

      Hi Nuno, we are sorry to here that your moon lamp isn’t working anymore. We have contacted you to the email address you have provided.

  2. Nuno

    Doesn’t work anymore. The light doesn’t switch on and the moon doesn’t levitate anymore. Is there a way to fix it?

    • Gingko Design

      Hi Nuno, we are sorry to here that your moon lamp isn’t working anymore. We have contacted you to the email address you have provided.

  3. Annabel Hulme

    Received as a gift and can honestly say it the best present I’ve ever had! Can anyone advise how to clean it?

    • Gingko Design

      Hello Annabel, we’re so pleased to hear this, that means a lot to us.
      To clean the wood base, simply use some wet cloth or tissue to wipe on it and for the 3D printed moon, you can use any wet material to clean it if it needs to because it’s made of PLA material which is water proof. Hope that helps.

  4. Alex

    Lovely product, generally cool art for the home. Strange lie about it having wireless charging—didn’t need that disappointment. Would have been better not advertised as such.

    • Gingko Design

      Hi Alex, many thanks for your review. We’re sorry about confused caused by the wireless charging information on the packaging box. It was meant to show that that the base can give wireless power to the moon when it’s levitating, but we realized that has caused some confusion to some clients. We have now updated it to wireless power transmission instead of wireless charging from our 2022 stock. Once again, we’re sorry about this confused caused.

  5. VL

    Hi, managed to get it on first time! Yah! One question – as it needs to be kept plugged in, what happens in an event of a black out. Just worry as the globe will obviously fall off and break?

    • Gingko Design

      Hi, we are glad you are enjoying the moon lamp! The base of the Moon Lamp has a magnet installed therefore in case of a blackout the moon will fall back on the base. You don’t have to worry about the mon falling off at all.
      Hope this helped.
      Kind Regards,
      Kitty @ Gingko Design

  6. Linda Hannah

    Hi, I love this but am wondering is there a way to switch it off without unplugging it? I have looked at the manual but couldn’t see anything.

    • Gingko Design

      Hi Linda,
      Thank you for contacting us.
      Our moon lamp requires the mains to be plugged in order to levitate and light. You can turn the light off by tapping the Power button on the base but you will have to unplug the lamp if you wish to switch it off completely.

      Hope this helps and please don’t hesitate to contact us if you have further questions.

      Kind Regards,
      Gingko Design

  7. Jeffery C Kraus

    I had stated earlier that the light went out when I was trying to set-up on base. It just lit up again. Not sure what happened, but all 3 levels are working. It’s a great piece of art.

  8. Jeffery C Kraus

    The light went out as I was trying to balance the moon and now it just levitates, but is not illuminated. Is there a way to fix this? Have other customers experienced the same thing? When the magnetic field grabs the globe to the base it made the light flicker and now it doesn’t light. I only just received it in December and would like a replacement if it can’t be fixed. I’d give it 5 stars, but am waiting for a reply. Thank you, Jeff Kraus

    • Gingko Design

      Hi Jeffery,

      Thank you for your message. When that happens, please just unplug it and leave it for 5 minutes or so, then try it again and it should work.

      Best Regards
      Gingko Design

  9. Kev Spicer

    Got this for Christmas and I absolutely love it, so relaxing to watch and so realistic. Does it have a bulb of some type and can it be replaced?

    • Gingko Design

      Hi,

      Thank you for your comment and we are glad you are enjoying our product. Unfortunately you can’t change the lightbulb on our Moon Lamp however the LED lightbulb inside is designed to last 50,000 hours of usage.

      Best Wishes, Gingko Design

  10. Christine Gair

    I just received mine for Xmas, we love it, the box says it’s wireless, will it work if not plugged in all the time

    • Gingko Design

      Hi Christine,

      Our Smart Moon Lamp requires the main to be plugged in order for it to levitate and light. Unfortunately, it will not work if the power is not connected to the base.

      Best Wishes,
      Gingko Design

  11. Barry Pollock

    Great product & very relaxing to watch. Just wondering can you leave it on 24/7 either lit or unlit ? Is it safe to leave on 24/7 & does it use much electricity ?

    • Gingko Design

      Dear Barry, yes you can leave it on 24/7 lit or unlit and it’s safe to leave it on like that as well. According to our proper testing and based on the current UK electricity rate, it actually only cost less than 4p per day if you leave it on 24/7. We hope that helps and wish you a lovely Christmas.

  12. Mike Brewi

    Hi I levitated the moon lamp but it stops rotating after 10 minutes or so, and no computers or other electronic items are near it. What kind of items around it might stop the rotation. Thanks.

    • Gingko Design

      Hi Mike, you may put the moon on a different table and see if that resolves the issue. If it stops rotating, you can also simply spin it and that may resolve the issue too.

  13. New Zealand

    Absolutely love it. Got it as a birthday present.
    I turn the lights off in the lounge at night and sit and watch it for hours.
    2 ideas 1 make a matching wooden stand to sit on the base when the power is off so the moon does not have to sit to one side of the base and 2 have a switch on the side that turns the unit off fully so you don’t have to unplug it if it is plugged into a multi power adapter.

  14. Michel Belair (verified owner)

    I really enjoy the moon lamp but the rotation speed is much too high. How can it be slow down to be ” just like the real elliptical orbiting moon ” …

    • Gingko Design

      Dear Michel, Where you placed the moon may affect the rotation speed because of other electrical or metal objects around, so we advise you to place it at a different table and see if that will make a difference. Alternatively, you can use your hand to slow down the speed if you feel it’s too fast. Hope that helps, Michel and please feel free to get in touch with us should you still have any queries at all.

  15. dave

    looks rly nice, just wondering – I’m assuming I can’t keep it floating 24/7? (like when I’m not using it I can’t just turn off the light, I have to turn it off completely)

    • Gingko Design

      Hi Dave, thank you for your review. You can indeed keep it floating 24/7 while the light is switched off, as long as it’s plugged in. Hope that helps.

  16. Cye (verified owner)

    This is indeed a great looking and interesting knick-knack. However, i am disappointed in that the rotation of the moon is either alternating between clockwise and anticlockwise or steadily clockwise (as viewed from above) which is not how it is supposed to be. I have tried to fix this by reversing the polarity at the plug, but this did not make a difference. Is US electricity different than the UK?

    • Gingko Design

      Hi Cye, thanks for your comments. When you first set up the moon, it may rotate between clockwise and anticlockwise for a few minutes that was because the moon will try to adjust the magnetic force when it’s first set up. But it will eventually stay at clockwise steadily as you mentioned. However, sometimes, other objects closed by the moon may also effect the rotate direction though. We hope that clarifies your concern.

  17. ravi.chakka (verified owner)

    fantastic product!
    would be awesome to have a relaxing music feature with bluetooth connectivity. Absolutely creative piece.!

    • Gingko Design

      Thank you for your nice feedback, Ravi. I will certainly pass your comments to our production team and hope we can develop something like that for the future.

  18. SophieL79

    just can’t help to keep looking at it while I am sitting on the sofa! What a beautiful pieice of art!

  19. Southbank

    It looks really good and I’m so glad to see the moon live up to its online promises!

  20. AllenLee82

    Just received mine, looks absolutely amazing !! It took a few minutes to levitate the moon, but it’s so easy after the 1st time !

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